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CKFI's Weekly Newsletter

Monthly Archives: November 2017

Operations | 11/24/2017

An Update on Digitization, SynCK, and DocuSign

As discussed at this year’s Leadership Conference, digitization is a key focus for our business, especially as we continue to find new ways to improve the client experience and strengthen the brand. Digitizing all paper processes – such as onboarding, assessments, and plans of care– will be beneficial for your clients, and help increase office productivity and engagement for your teams.

To ensure that the network is aligned on this digitization initiative and our new technology solutions, we wanted to take some time to provide a few points of clarification and updates on both the SynCK tablet and DocuSign:

SynCK

Initially, two models were tested in our Company Owned offices – one that was more “Do It Yourself” (DIY) focused, and another using the SynCK tablet. The DIY approach did not provide adequate standardization or optimal workflow, and it was discovered that the DIY model is challenging to pull-through since personal devices create too many choices.

Once we made that discovery, as many as 95 users collaborated in the development of the SynCK. Workflow matters, and over time, SynCK will continue to evolve as we push content and improvements from one central location. We are also excited to announce that, as promised, SynCK tablets will be start shipping in December! Visit this page on Members to learn more about SynCK.

DocuSign

Based on the recent feedback and input, we renegotiated our offerings from DocuSign. You now have two options. The features and functionality that we shared with you at leadership conference, such as creating templates (state-required assessments) and in-home signups, are available on either option.

Option 1 You can opt into our enterprise agreement and sign up with CKFI directly to get a CKFI DocuSign Business Pro license. If you would like to create an account, please visit Members Page, beginning November 27, 2017, and the order request form will be posted. $32 per user to be billed for the remaining of the contract (August 2018). For example, if you sign up in December 2017 you will be billed until August 2018. Please note that with this option you will follow CKFI DocuSign settings. The benefit of signing up under the CKFI DocuSign license is that you will have until July 2018 to sign up.

 

Option 2 You can sign up directly with DocuSign. To create an account, please visit www.DocuSign.com. If you wish to use the in-person signing feature of DocuSign, you will require a Business Pro account...
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Sales + Marketing

Register Now: Family Caregivers Guide Webinar

Registration is now open for our December 6, Family Caregivers Guide Webinar. A primer on...

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Sales + Marketing

Walk to End Alzheimer’s® – Are You Linked to the National Comfort Keepers® Team?

We are in the last days of Walk to End Alzheimer’s® walks, and fundraising across...

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Learning + Development

Don’t Forget to Register for Next Week’s Relias Enterprise Model Overview and Q&A Session

The new Relias Enterprise Model will give you the ability to truly manage and customize...

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Events

2017 Quest for Excellence Rankings are Heating Up!

As we teased at Leadership Conference last month, we hope you are ready for sunshine,...

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Information Systems

Introducing Tech Talk – Your New Source for Technology Education

CKFI’s IT Team is proud to introduce Tech Talk, a monthly article that will focus on day-to-day information technology topics, such as email best practices, network infrastructure, mobile devices, office phones, and even developing trends in the world of technology. As you know, technology is constantly evolving so the goal is to help you become more educated and aware of the technology that surrounds you. Tech Talk will offer tutorials on...

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Events

Conference Highlights and Key Learnings

Let’s continue the great conversations we started at the Leadership Conference. Too often we return to our busy day-to-day lives and forget what we were so excited about bringing back into our operations. We want to help you keep those thoughts top of mind and delve deeper into key topics so you and your teams can get the most out of the conference. We’ll be revisiting topic areas, such as...

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Learning + Development

Join Relias for Enterprise Model Overview and Live Q&A – Two Sessions Available

As previously mentioned in the Friday Flash, the team at Relias will be shifting from the portal model to an Enterprise model with sub-portals. This model will give you the ability to truly manage and customize your online experience. This transition for all Comfort Keepers® offices will occur in phases, and the first phase has already begun for those offices who signed up at the Comfort Keepers Leadership Conference. Please join Relias for a brief overview of...

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Sales + Marketing

Mark Your Calendars: Caring for You, Caring for Others Family Caregiver Guide Webinar on December 6

Caring for You, Caring for Others is the latest digital guide from the National Brand Fund and CKFI, and will be released in the coming weeks. In this new guide, family caregivers will have access to methods that can help them cope with the stresses of caring for a loved one, strategies to prevent compassion fatigue, resources for paying for long-term care, and information about in-home care and respite care. With the resources and information provided,...

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Operations

Effective Immediately: Transfer from McQuaig Pre-Employment Test to Predictive Index Questionnaire

Please be advised that CKFI has made a business decision to move from utilizing the McQuaig Questionnaire for pre-employment testing to a new tool called the Predictive Index (PI), effective immediately. The decision was made after presentations from representatives from both products to several senior level employees which included representatives for the Franchise Network, Company Operations, Human Resources, and Learning and Development. We will be accessing the Predictive Index through our current supplier, Accord Management Systems....

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Sales + Marketing

Enhance Your Marketing with Comfort Keepers® B-Roll Footage – Now Available

Looking for more Comfort Keepers® video footage to use in your TV or digital marketing efforts? You’re in luck, as we have a variety of b-roll footage available, most of which comes from the videos that were featured in the recent Quality of Life guides. B-roll footage, or extra footage from video sessions, is the perfect asset to have when creating your own visual marketing as video helps you tell a more impactful story. If you...

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Sales + Marketing

Available Today: December News You Can Use

The December issue of the News You Can Use (NYCU) e-newsletter in Constant Contact® will be available next week for you to send to your referral sources. November’s topics will include shingles, driving safety, and communication technology. Where to Find the December Issue of NYCU Constant Contact subscribers can find the ready-to-modify newsletter in the email drafts folder of their accounts. (Get a free 60-day trial here.) Non-account holders can download the Word version of articles from CK Brand...

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Operations

Announcing CKFI Organizational Changes

As we continue to work toward expanding the Comfort Keepers® brand and meeting new goals both domestically and internationally, we wanted to notify the network of some important organizational changes. We are proud to announce Carl McManus as Chief Executive Officer (CEO) of Comfort Keepers, North America. As you know, Carl joined CKFI in March 2014, serving as Senior Vice President of Franchise Network. He has served as Chief Operating Officer since 2015. Prior to joining...

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Sales + Marketing

Comfort Keepers® Goes to School

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Introducing the Comfort Keepers®’ Digital Brochure

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Advertising to Reach Wider Audiences

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Legal News

Department of Labor Lawsuit: Special Alert

The U.S. Court of Appeals for the D.C. Circuit denied both the Home Care Association...

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Operations

Comfort Keepers® Teams with ClearCare®

  Following a thorough due diligence process, Comfort Keepers® is excited to announce that we’ve added...

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CK Franchising, Inc. | 6640 Poe Avenue, Suite 200, Dayton, Ohio 45414 | Toll Free (800) 387-2415
Copyright 2018 CK Franchising, Inc. |  Site Map  |  Terms & Privacy
Site Designed and Developed by Oxiem Interactive.

Footer Text

CK Franchising, Inc. | 6640 Poe Avenue, Suite 200, Dayton, Ohio 45414 | Toll Free (800) 387-2415
Copyright 2018 CK Franchising, Inc.
  Site Map  |  Terms & Privacy
Site Designed and Developed by Oxiem Interactive.